Wednesday, March 18, 2009
Eating crow...
Have you ever chewed a customer service/billing agent a new one over the phone and realized five minutes after you got off the phone that it was, in fact, not they who were wrong, but you? What are the chances, if I call this company back, that I would get hold of the correct person and be able to apologize. Especially since the issue was one of accounting and I tried, arrogantly, to throw the weight of my Masters of Accounting around....I'm a schmuck!
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1 comment:
I can't say that has ever happened to me but the chances of you actually being able to get the same person on the phone are slim to none. Just look at it as karmic intervention on behalf of all the people who were wrongfully accused of being in error by the company.
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